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Frequently Asked Questions

What material are the earring posts made of?

Premium earrings: Over 95% feature S925 sterling silver posts.

Fashion earrings: Over 85% use S925 sterling silver posts.

Stud earrings: More than 50% are made with S925 silver posts.

Because we offer such a wide variety of styles, it can be challenging to guarantee that every single style uses S925 silver. Still, we do our best to include as many as possible, so you can enjoy both quality and variety.

What material are the toys made from?

All of our Squishies are Hand Made with 100% Food-Grade Silicone! Which is non-toxic and does not have a nasty smell!

Where do you ship?

Yes! We ship to 50+ countries and regions worldwide! Including the US, Canada, EU, UK, Australia, Japan and Many More!

How long will it take to get my order?

Orders are processed and shipped within 5 days!

Estimated Delivery Times - Standard Delivery

USA & Canada Delivery: 8-12 Business Days

UK Delivery: 8-12 Business Days

DE Delivery: 10-15 Business Days

FR Delivery: 10-15 Business Days

AU Delivery: 8-12 Business Days

KR & JP Delivery: 5-8 Business Days

All Other Countries :15-24 Business Days

How can I track my order?

Please track your order here with the Tracking number provided.

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About US

At The Gemsy, we believe every creation tells a story. What began as a simple love for handcrafted treasures has blossomed into a sanctuary of artistry and intention — a place where each piece is carefully chosen to inspire beauty, joy, and meaning.

Sustainability is at the heart of what we do. Even pieces with the faintest imperfections are cherished, finding their purpose in the stories we share each day. We are equally devoted to offering you true value — curating only what we believe is worthy of your trust and delight.

Step into our world, where every detail is considered and every creation has a soul. Simply search “Suki squishy” or "Gem" across your favorite platforms, and let us bring a touch of poetry to your every day.